Monitoring of the submitted request
Users who have requested a new product can monitor the status of the request using the “List of requests sent to National Focal Point” table.
Using this interface, the End User can display its orders and verify the status of the request.
By clicking on the hyperlink in the Request column, the details of the request are shown.
When the status becomes “Product available”, the “Status” column will contain an hyperlink that will redirect to a prefilled query on the search and view interface.
Request: The code that uniquely identifies the request assigned when the request is submitted. By clicking on the hyperlink, the details of the request are shown.
Date: The date of submission
Status: The status of the request. This information is updated nearly in real-time to allow to follow up the production related to a request. When the status becomes “Product available”, this column will contain an hyperlink that will redirect to a prefilled query on the search and view interface.
Type of disaster: The type of the disaster occurred. This field is empty in case of requests submitted in Emergency Support mode.
Description: The description of the request as inserted by the End User during the submission of the request
Geographic area: The description of the geographic area as inserted by the End User during the submission of the request
Map/Product type: The map/product requested by the End User during the submission