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This WIKI is the on line tool through which the National / EC user Focal Points are encouraged to share their knowledge about the GMES Emergency Response Service and the GMES ERS Toolbox with the End Users they represent.

Information about basic procedures to be adopted when interacting with the GMES Emergency Response Service are available here:

• Basic procedures (A) for National / EC user Focal Points;
• Basic procedures (B) for End Users.

Find information about which type of disaster the GMES Emergency Response Service is able to tackle and which are the type of map products the GMES Emergency Response Service is ready to produce in its standard Product Portfolio.

Understand which are the operation modes of the GMES Emergency Response Service (Emergency Mapping and Emergency Support Mapping) and their respective Service level Specifications.

Learn about how to use and integrate the GMES Emergency Response Service products in your daily working environment, and also some "tips&tricks" useful to manage maps and other spatial information.

Understand which are the License Terms and Conditions to use GMES Emergency Response Service products as they are or to integrate them in other derivative products.

Please always refer to:

• Menu > ? > User Manual: for technical configuration and use of the GMES ERS Toolbox;
• Menu > ? > Contacts: for more information about GMES Emergency Response Service and for on line support.